Effective 12/17/2010 for today

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you have about the way your information is collected and used. This notice is available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:
The following information is collected or submitted on certain pages of the https://www.soldoutcrowd.com website, where you can order products, make requests, and register to receive materials.
Email address
Phone number
Credit/Debit Card Information

We also at times request but do not require the following:

Reviews – Members are encouraged to contribute feedback on a particular production in email form sent to info@soldcrowd.com. Sold Out Crowd may share this feedback directly with the theatre, when deemed appropriate and potentially beneficial to their marketing efforts. We will gladly omit your name from any feedback we forward to the theatre at your request.

Demographic information – You have the option of (but are not required to) provide information on your age, gender, race, education so we can share it with the theatre to further assist them in future marketing for a given production. By providing this information you are agreeing to allow us to share it with any theatre you attend. Your name will never be connected to this information when we share it. While we reserve the right to give priority access to members who have submitted their demographic information, Sold Out Crowd will never prioritize members based on what that information is.

The Way We Use Information:
We do not share the personal information you provide when placing an order with outside parties except to the extent necessary to complete an order.

When “gifting” a membership to someone else, we use the information you provide about that person only to create their membership and only once we have their approval. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with theatres and advertisers. For example, we may tell a theatre or advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form or attended a particular show through us, but we would not disclose anything that could be used to identify those individuals. To protect you, if a particular show is seen by fewer than 10 of our members, we would not provide this information, as it would be too easy to identify particular members.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children’s Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information
You can access all the personally identifiable information we collect online by the provided online tools. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 818-514-5776 or click here.